Vertical Solutions

Vertical Solutions, Inc. (VSI) delivers best-in-class, cloud first, Field Service Management & Customer Experience solutions. VSI offers VServiceManagement™ for customer support, field service, and mobile environments, and VContactCenter™ for internal, external, and hybrid contact centers. VSI's applications are flexible, integrate easily with legacy systems, and offer rapid deployment times, and delivering high ROI.

Companies worldwide use VSI's solutions to improve service response and resolution times, reduce the costs of delivering service, better manage entitlements, increase revenue, improve the customer experience, and broaden their portfolio of connected service offerings. Our cloud first PaaS features unique capabilities that enables companies to automate interactions between any entity, database, or group within their supply chain based on business processes. Your supply chain requires flexibility and agility – you need additional tooling for your Internet of Things (IoT) and Industrial Internet of Things (IIoT) strategies that will enable you to deliver exceptional services now, and to be poised for future demands. Our Actionable IoT™ solutions enable better visibility into your data, and further automate intelligent services strategies.